Support request

If you are a client of Southbrae Digital and you require support from us please use the form below to notify us of your request.

Website support request

Your name(Required)

Your email(Required)

If you are happy for us to call you to discuss this issue please enter a phone number here

How urgent is the issue?(Required)

Critical

Severe

Medium

Minor

What do these terms mean?

Critical	A problem which: results in a complete loss of the website; results in the loss of a critical element of WordPress functionality; relates to legal implications such as detection of malware which exposes personal information.
Severe	A problem which makes the website very difficult to use for the majority of users
Medium	A problem that impairs the functional working of the website for some users but does not reduce the website's operational capacity for most users
Minor	A problem of a minor nature that does not impede usage of the website significantly

Please describe the issue you would like us to help with(Required)

If the issue relates to a specific page of your website please enter the address here

When you submit this form we will triage your issue and get back to your with an initial assessment.

Phone

This field is for validation purposes and should be left unchanged.